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The gamer got contacted the brand new casino to possess an entire reimburse but had been given constant responses from the gambling enterprise claiming their thing try less than opinion. The brand new grievances people got told me that they cannot let since the the newest casino are working less than Curaçao legislation, maybe not UKGC. But not, the player got insisted that local casino did address Uk players. Once a back-and-forth talk, the gamer had informed the group that the local casino got decided so you can reimburse each of their loss. The new complaints team had indicated their pleasure using this lead, despite without having been able to in person help the user. The ball player regarding the British had complained one to Jokabet Gambling establishment wasn’t refunding his currency as promised.
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User experiencing lengthy confirmation techniques.
Thus, the new problem try declined on account of not enough effect. The ball player of Portugal faced a problem with BetOnRed Gambling enterprise. He won a slots competition and unlocked a bonus really worth €8,700, nevertheless gambling establishment nullified it, pointing out ‘technical incompleteness’, and only kept €200 on the account.
The newest Grievances People affirmed the truth because the fixed and you will enjoyed the brand new player’s collaboration. The ball player from Sweden was awaiting a detachment to own lower than 2 weeks. Unfortuitously, their commission had not been obtained during the time.
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- The player of Chile given data files a few weeks ago, but their membership however wasn’t confirmed.
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